PRIVACY POLICY

1.1. Information we collect:

• Personal data: name, email address, phone number
• Account data: login, password, profile settings
• Client data: information about your clients stored in the CRM system
• Calendar data: events, meetings, schedule
• Communication data: WhatsApp messages, email correspondence
• Technical data: IP address, browser type, operating system

1.2. Information sources:

• Data provided by you during registration
• Information obtained through Google API (Calendar, Sheets, Drive)
• WhatsApp Business API data
• Information collected automatically when using the service

2.1. Purposes of use:

• Providing and improving the Stiker.AI service
• Client management automation
• Calendar and task synchronization
• Message processing and sending
• Technical support and maintenance
• Compliance with legal obligations

2.2. Legal grounds:

• User consent for personal data processing
• Performance of service agreement
• Legitimate interests for service improvement
• Compliance with legal obligations

3.1. Third parties:

We may share your data with the following categories of recipients:

• Google LLC: for integration with Google Calendar, Sheets, Drive
• WhatsApp (Meta): for sending messages via WhatsApp Business API
• Payment systems: for payment processing (Stripe, etc.)
• Cloud providers: for data storage (Google Cloud, Firebase)
• Government agencies: when required by law

3.2. International transfers:

Some of our service providers are located outside the United States. We ensure adequate protection of your data during international transfers.

4.1. Technical measures:

• Data encryption in transit (TLS/SSL)
• Data encryption at rest
• Regular backups
• 24/7 security monitoring
• Two-factor authentication

4.2. Organizational measures:

• Restricted access to personal data
• Employee training on data protection
• Information security policies
• Regular security audits

5.1. Your rights:

• Right of access: obtain information about what data we process
• Right to rectification: correct inaccurate data
• Right to erasure: delete your personal data
• Right to restriction: limit processing of your data
• Right to data portability: receive a copy of your data
• Right to object: object to data processing

5.2. How to exercise your rights:

To exercise your rights, contact our support team at:support@stiker.ai

6.1. Retention periods:

• Account data: until account deletion
• Client data: until account deletion
• Logs and technical data: up to 12 months
• Legal compliance data: according to legal requirements

6.2. Data deletion:

When an account is deleted, we delete your personal data within 30 days, except where the law requires longer retention.

7.1. Cookie usage:

We use cookies and similar technologies for:

• Ensuring service functionality
• Remembering your preferences
• Analyzing service usage
• Improving performance

7.2. Cookie management:

You can manage cookies through your browser settings. Disabling cookies may affect service functionality.