PUBLIC OFFER

SERVICE USE AGREEMENT FOR «Stiker.AI»

version 6 dated 09/24/2025

By using the Stiker.AI service, you acknowledge that you have read, understood and fully agree to all terms of this agreement. If you do not agree with the terms of this agreement, you must immediately stop using any Stiker.AI service.

This Service Use Agreement ("Agreement") for the "Stiker.AI" service ("Service") represents an offer from (LLP VeAi Ventures) ("Company", "we", "our"), addressed to an unlimited number of legal entities, individual entrepreneurs and individuals ("User", "You", "Your").

By paying for Stiker.AI services, you accept all terms of this Agreement in full without any exceptions or limitations on your part. If you do not agree with any term of the Agreement, or if you feel that any term of the Agreement infringes on your rights or otherwise puts you at a disadvantage, then you must refuse to pay the invoice and accept this Agreement.

We constantly strive to improve our Service by providing you with new features and capabilities, which is why we may from time to time make changes to this Agreement. If we make any changes, we will update the version number and date of the Agreement. The updated version of the Agreement comes into effect from the moment it is posted at https://stiker.online


1. SERVICE DESCRIPTION

Under this Agreement, the Company provides Users with access to an AI autopilot for freelancing business automation, including:

1.1. Core functionality:

  • Complete automation of client lifecycle management
  • Automated onboarding of new clients via WhatsApp and email
  • Automatic payment reminders and invoice tracking
  • Automatic invoicing through payment system integration
  • AI-powered processing of incoming messages and tasks
  • Secure storage and processing of client data

1.2. Integrations:

  • Google Calendar (schedule and meeting synchronization)
  • Google Sheets (client database management)
  • WhatsApp Business API (automatic client communication)
  • Gmail (automatic email correspondence processing)
  • Stripe and other payment systems (automatic invoicing)

1.3. Additional features:

  • Ready-made automation templates for typical freelancing scenarios
  • Ability to create custom automation scenarios
  • Analytics and reporting on client work
  • Technical support and setup consultations

2. RATES AND SERVICE COSTS

2.1. "Full Access" plan:

  • Cost: $249 for 3 months of use
  • Special offer: $99 for 3 months (60% discount valid until 09/30/2025)
  • Includes: full access to all Service features without restrictions

2.2. Payment terms:

  • Payment is made in advance for the entire usage period
  • Payment can be made by bank card or bank transfer
  • After payment, Service access is activated within 24 hours
  • In case of technical failures in the payment system, activation period may be extended to 72 hours

2.3. Refunds:

  • Refunds are possible within 7 days of access activation, provided there has been no active use of the Service
  • Refund is made to the bank card or account from which payment was made
  • Payment system commission for refunds is not reimbursed

3. TERMS OF USE

We grant you a limited, non-exclusive, non-transferable license to access and use the Service through the website https://stiker.online. All rights to the Service and website https://stiker.online are the exclusive property of the Company.

You agree that you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish or participate in the transfer or sale, create derivative works based on our content or use it in any other way except for the purposes of using the Service.

The Company guarantees the confidentiality of the user's client database in accordance with the requirements of United States legislation on personal data protection.


4. SERVICE ACCESS

4.1. Access activation:

Access to the Service is provided through the website https://stiker.online using your unique credentials – login and password received from the Company after payment for services.

4.2. Credential security:

You are responsible for ensuring proper security of your credentials. Loss or compromise of credentials or your personal information may lead to unauthorized access to your account by third parties, which may result in loss or theft of your information.

If you believe your account has been compromised, immediately contact our support team at support@stiker.ai


5. SERVICE LEVEL AGREEMENT (SLA)

5.1. Service availability:

  • The Company guarantees Service availability of at least 99% of the time per month
  • Scheduled maintenance is conducted with 24-hour advance notice
  • In case of unscheduled outages, the Company undertakes to restore functionality within 4 hours

5.2. Compensation for unavailability:

If the Service is unavailable for more than 1% of the time per month due to the Company's fault, the User is provided with proportional extension of access period without additional payment.


6. SUSPENSION AND TERMINATION OF ACCESS

6.1. Grounds for suspension:

The Company has the right to unilaterally suspend or terminate your access to the Service if:

  • You violate the terms of this Agreement
  • You use the Service for illegal activities
  • Your actions cause damage to the Company's technical systems
  • The paid access period has expired

6.2. Suspension notice:

We will notify you of the suspension or termination of your access to the Service at the email address specified in the Service, except in cases where immediate suspension is necessary to protect the Company's systems.

6.3. Self-termination:

You can independently terminate the use of the Service at any time by writing an appropriate message to the support team at: support@stiker.ai. Your access to the Service will be terminated after 5 business days from the day we receive your message.

6.4. Data storage:

We have the right to store information about your credentials and Service usage history for 60 calendar days from the day you stop using the Service.


7. PERSONAL DATA POLICY

7.1. Personal data processing:

The Service has the right to process personal data for statistical or other research purposes, provided that personal data is anonymized - as a result of which it becomes impossible to determine the ownership of personal data to a specific data subject without using additional information.

7.2. Google API usage:

For authorization and providing Service functionality, we use Google API services (including, but not limited to: Google Calendar API, Google Sheets API). Access is provided exclusively with the User's consent through the OAuth 2.0 mechanism.

We use access only for purposes necessary for the Service to function and do not transfer it to third parties.

7.3. Data storage:

Data obtained through Google API may be processed and stored in third-party cloud services, including, but not limited to: Google Firestore and other infrastructure services that ensure the Service operation. The use of such services is necessary to provide the User with continuous access to functionality, information analysis and process automation.

7.4. Data security:

We take all necessary protective measures to prevent unauthorized access, modification or deletion of data.

7.5. Access revocation:

The User can revoke access to their Google account at any time through the page https://myaccount.google.com/permissions. In case of access revocation, stored data may be deleted from storage upon written request from the User to the support team.


8. LIABILITY LIMITATION

8.1. General limitation:

You clearly understand and agree that the company, as well as its respective officers (employees and representatives) will not be liable for any indirect, incidental, special, exemplary damages or lost profits that arose as a result of use or inability to use the service.

8.2. Financial limitation:

Under any circumstances, the company's liability to you will be limited to the amount actually paid by you for access to the Service for the last paid period, but not more than $500, and may be imposed on the company only on the basis of a court decision that has entered into force.

8.3. Settlement of third-party claims:

In case of claims and lawsuits from third parties (purchasers of goods and/or services), the user undertakes to settle any lawsuits and claims on their own and at their own expense, in the shortest possible time and/or terms established by LLP VeAi Ventures.


9. "AS IS" CONDITION

9.1. General conditions:

The Service is provided "as is". The Company makes commercially reasonable efforts to ensure the functioning of the Service, however, cannot guarantee complete absence of interruptions related to technical malfunctions or preventive maintenance.

9.2. Service development:

Since the Service is in a stage of constant addition and updating of functional capabilities, the form and nature of products and provided capabilities may change from time to time without prior notice to the User.


10. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company and its representatives from any claims, obligations, damages, court decisions, costs, expenses or fees (including reasonable attorney fees) arising from your use of the Service, including your violation of this Agreement.


11. FORCE MAJEURE

The Parties shall not be liable for non-performance or improper performance of obligations under this agreement if they prove that this occurred due to the occurrence of force majeure circumstances (force majeure) that arose after the conclusion of this Agreement as a result of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures.

Force majeure circumstances include, in particular: military actions, natural forces (earthquake, flood, etc.), decisions of state bodies, cyber attacks on critical infrastructure.

The Parties must notify each other of the occurrence of force majeure circumstances within three business days from the moment of their occurrence. In case of force majeure circumstances, the deadline for fulfilling obligations under this agreement is postponed for the period during which such circumstances and their consequences are in effect.


12. DISPUTE RESOLUTION PROCEDURE

All disputes between the parties under this Agreement are subject to resolution through correspondence and negotiations using mandatory pre-trial (claim) procedure.

In case it is impossible to reach agreement between the Parties through negotiations within 30 calendar days from the moment the other Party receives a written claim, the dispute consideration must be transferred by any interested Party to the court at the location of the defendant.


13. NOTIFICATIONS

The Company and the User hereby agree that any official letters, notifications and documents transmitted to each other by email will be considered properly sent and received if they are sent to/from the following email addresses:

  • 13.1. Company email address: support@stiker.ai
  • 13.2. User email address: specified during Service registration

14. CONTACT US

If you have suggestions, feedback, questions or complaints, you can send an appropriate letter to our technical support address support@stiker.ai

In the letter, please indicate your name and any other information that will help us identify you in our Service.

Technical support hours: Monday-Friday from 09:00 to 18:00 (Astana time)

Response time: up to 24 hours on business days


15. COMPANY INFORMATION

LLP «VeAi Ventures»

BIN: 250940013341

Bank: JSC «Freedom Bank Kazakhstan»

BIC: KSNVKZKA

IIC: KZ33551Z600000943690

Address: RK, Astana, Esil District, Mangilik El Avenue, building № 53, apt. 34


This Agreement comes into effect from the moment the User pays for the services and is valid until the paid period expires or early termination in accordance with the terms of the Agreement.